Shipping & Orders FAQ

• Shipping to the USA is free: Orders are typically shipped with one business day via USPS or UPS Ground. Faster shipping options are available at checkout.
• For international orders, shipping is offered at the lowest possible price, helping customers worldwide get quality mist makers affordably.
• Please note that your country may charge import duties or taxes upon delivery if you live outside the USA. Your local customs authorities determine these charges and are the buyer’s responsibility. They are not included in the price.
• Shipping times vary based on location, with standard international delivery generally taking 10-15 business days, subject to customs handling and unforeseen delays.
• Customers will receive tracking information once the order ships.

Yes! The House of Hydro offers commercial-grade ultrasonic mist makers in both 110V and 230V versions. Our 230V units come with a EU-style plug, and most international customers use a heavy-duty travel plug adapter for convenience.

• We ship internationally to nearly every country, with shipping costs calculated at checkout.
• Orders generally ship via USPS or UPS and arrive within 3 to 15 days, with tracking provided for peace of mind.

The House of Hydro also offers generous warranties and fast one-day handling, ensuring reliable and cost-effective service to customers around the globe. International customers are responsible for the shipping costs associated with warranty replacement shipping.

• The House of Hydro ships most orders within one business day for quick delivery.
• Small orders generally ship via the US Postal Service (USPS), which typically delivers in about 3-4 business days domestically.
• Larger orders (usually 9-disc units and above) ship via UPS Ground, which takes about 4-5 business days for delivery within the USA. Faster speeds can be chosen at checkout.
• For international orders, the customer can choose the speed at checkout. Please note: customs clearance can delay delivery.

Tracking is provided on all shipments to keep customers informed, and quick handling ensures your mist maker arrives safely and promptly.

All standard House of Hydro units and products carry a 1-year warranty. Products with the optional Tuff Coat coating carry a 2-year warranty on the transducer and transformer.

For full warranty coverage, exchange, return, and restocking details, see our Warranty & Returns page.