Confirmation of order: You should have recieved an email from Paypal when your order was placed. If you did not, please check your Paypal account for order details. You may have an old email address registered with Paypal, and not be getting their emails.
Tracking number: Paypal should email you when the order is shipped. Please check your transaction page in Paypal for tracking.
Where is my float? If you purchased a 6,9, or 12 head mist maker, your float ships separately. It typically delivers the same day, but sometimes they get separated in the mail.
How fast do you ship? We ship within 1-3 business days via 2-3 day priority mail. Typically orders ship out within 1 day.
Can you expedite shipping? Yes, we can ship via USPS Express 1-2 day. Please email Chelsea@thehouseofhydro.com for a quote.
Do you ship internationally? Yes, we ship worldwide everyday. Please add international shipping on the items sale page. One international shipping charge must be added for each mist maker ordered.
Can you ship Fedex or UPS? Yes, but it typically costs much more. Please email Chelsea@thehouseofhydro.com for a quote.